Indirzzo: Via Loreto Balatelle, 52, 95024 Acireale CT Tel: 095 765 2192 Email:

Terms and conditions of sale

1. General Conditions of Sale

Making an order online, the Customer declares to have taken account of all the indications to him furnished during the procedure of purchase, and to accept integrally the general conditions, of payment and shipment transcribed below.

The Sibat Tomarchio will send, after the conclusion of the order, an email of confirmation with all the information of the order (description goods, quantity, prices, costs accessories, total).  The customer is invited to print or keep the communication. If you do not receive it, please check your email box (spam/junk mail) and contact us for the possibility to have it sent again.

If the personal data entered by the customer were incomplete or otherwise inaccurate, the user will be contacted before proceeding to the processing and fulfillment of the order.

Orders placed by minors will be canceled and possibly refunded automatically.

It is excluded any right of the customer to damages or compensation, as well as any contractual or extra-contractual liability for direct or indirect damages to persons and/or property, caused by the rejection, even partial, of an order.

For each order placed on the website, a document will be attached to the material shipped. For the issuance of the invoice,  the information provided by the customer at the time of order will be used. After the issuance of the invoice, it will not be possible to make changes it.


2. Purchase modalities

You can view prices and purchase products directly on the site, the costs are per case, the number of bottles is indicated in each product sheet.


3. Prices and Quantity

The prices of the products published on the site are updated periodically and cancel and replace the previous ones. Prices are to be intended in EURO,  VAT excluded. Shipping costs or other fees will be calculated during checkout depending on the destination of the shipment.

4. Modification or cancellation of orders

Orders can not be canceled and/or modified by the customer automatically, but only after contact email or in the contact area of the site.

Orders can be modified only during the status “Payment received” or “awaiting payment”.
Requests for cancellation of the order will not be accepted with the status “preparation in progress”, “Evaded” or “delivery in progress”.


5. Shipping methods

For costs and methods of shipment, please refer to the section Shipping Methods.


6. Customer Obligations

The Customer declares and guarantees:

  • (A) to be over 18 years old
  • (B) that the data provided by the same for the execution of the contract are correct and true
  • (C) to have read, understood and accepted these conditions of sale, which will have given appropriate conservation.

The customer is solely responsible for the truthfulness and accuracy of the information provided during the sale and required for the same through the site and undertakes to promptly notify any changes in the data entered.


7. Refunds

If at the time of the order some product should not be available, it will be proposed to the customer to change the order or to have a refund.


8. Post Sale

It is possible to return the product no later than 30 days from the delivery of the product. The customer may decide to be reimbursed the amount of the faulty product/s, or to replace the goods. For modalities, times and costs please contact or the commercial office at the phone number +39 095 7652192

N.B: It is not possible to return products once used.

9. Right of withdrawal

The customer has the right to withdraw from the contract, without penalty and without specifying the reason, as established by art. 64 and ss. of the Code within 14 days of receipt of the products themselves, giving appropriate notice by email to

The customer may exercise the right of withdrawal only if the products to be returned are intact, complete with packaging and labeling, unopened, original, as well as packed.

The costs of returning the products are charged to the customer.

Sibat Tomarchio will return, within 60 days from the date of receipt of the products by the Customer, the entire price paid by the Customer excluding shipping costs incurred for the receipt and return of the order.

The refund of the price paid, referred to in the preceding paragraph, will be made on the means of payment used at the time of purchase.

The return of products can be made only by contacting or the sales department at the phone number +39 095 7652192


10. Data and Privacy

The data received from the Customer by reason of the business transaction shall be stored exclusively for processing at the Contractor’s premises. The Customer shall disclose the data for registration or order completion under his own responsibility, releasing the Contractor from any liability arising from the use of incorrect or incomplete data provided by the Customer. Note: The Customer acknowledges that the Contractor saves the data resulting from the contractual relationship, in accordance with D. Lgs of 30.06.2003 nr. 196 “CODE OF PRIVACY”, for processing purposes, reserving the right to transmit the data to third parties (e.g. courier service, insurance), as necessary for the observance of the contract.